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Intuit Staff Content Designer 
United States, California, Mountain View 
696846373

Today
Job Overview

strategies for voice, tone, patterns, and accessibility; and partnering with product, technical, legal, and compliance partners to create effective and engaging content experiences.

Responsibilities
  • Lead the development and implementation of content design strategies for a suite of products — specifically, Reporting and Business Intelligence
  • Write clear, concise, and engaging content for a variety of audiences and purposes
  • Train product designers to effectively employ generative AI writing tools in crafting effective messaging for user flows
  • Support product designers in their content work, through coaching sessions or office hours
  • Coach and mentor other content designers on voice, tone, patterns, and accessibility. Review and edit content created by other designers
  • Collaborate with product managers, engineers, and other stakeholders, including marketing, to ensure that content is aligned with user needs and business goals
  • Conduct user research to understand user needs and preferences
  • Use data to define success, support hypotheses, and understand trends, collaborating with data partners to gain insights and ensure data usability
  • Contribute to roadmapping and planning, making informed decisions
  • Create content prototypes and mockups to test with customers
  • Present strategic and executional work at all levels of leadership, soliciting and acting on feedback received
  • Stay up-to-date on the latest trends in content design and development
Qualifications
  • Bachelor's degree in English, Communications, or a related field preferred
  • 7+ years of experience in content design or a related field
  • Strong portfolio showing content design deliverables, including strategies
  • Excellent writing and editing skills
  • Experience with content strategy, information architecture, and user experience design
  • Strong understanding of design principles and best practices
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills