Lead the development and implementation of content design strategies for a suite of products — specifi cally, Reporting and Business Intelligence.
Write clear, concise, and engaging content for a variety of audiences and purposes.
Train product designers to effectively employ generative AI writing tools in crafting effective messaging for user fl ows.
Support product designers in their content work, through coaching sessions or offi ce hours.
Coach and mentor other content designers on voice, tone, patterns, and accessibility. Review and edit content created by other designers.
Collaborate with product managers, engineers, and other stakeholders, including marketing, to ensure that content is aligned with user needs and business goals.
Conduct user research to understand user needs and preferences.
Use data to defi ne success, support hypotheses, and understand trends, collaborating with data partners to gain insights and ensure data usability.
Contribute to roadmapping and planning, making informed decisions.
Create content prototypes and mockups to test with customers
Present strategic and executional work at all levels of leadership, soliciting and acting on feedback received.
Stay up-to-date on the latest trends in content design and development.
Qualifications
Bachelor's degree in English, Communications, or a related field preferred.
7+ years of experience in content design or a related fi eld.