Applied Materials Korea Country Head Application Solution Manager 

South Korea, Seongnam-si 

691971896

About GIS(Global Information Services)

• GIS plays a crucial role in providing the solutions and services that drive Applied Materials intelligent enterprise. We are passionate about delivering business value as we support Applied’s growth through best-in-class IT solutions and services.
• We leverage technological advances and strategic partnerships to make IT a competitive advantage for the enterprise through product and service co-creation while delivering high-value services as cost effectively as possible.
  

Key Responsibilities

• Lead Korea IT team to manages the service and/or application as a product. Responsible for managing the cost structure and lifecycle of IT services, supervising patches, point releases and major upgrades, considering introduction of new technology. Responsible for negotiating SOWs and SLAs to deliver most cost effective solution.
• Country level customer relationships managements and support business activities by providing professional IT services and knowledge.
• Overall GIS support and deliveries to location​.
• Ensure that service/product is meeting customer needs and initiates training, documentation and marketing to improve full value of the service/product is realized.
• Works with managers and other senior department staff to coordinate scheduling and prioritization of all department projects and participates in assignment of projects to staff or outsides resources.
• Reviews root cause analysis of outages or incident trends (often working with managed services partner). Approves preventative actions
• Represents organization at Executive Change review board and architecture reviews. Ensures architecture roadmap for service/product is documented and up to date.
• Ensure that service/product is meeting customer needs and initiates training, documentation and marketing to improve full value of the service/product is realized.
• Delivery of infrastructure services such as messaging, conferencing, mobility, telecom, desktop and MFD services​
• Plans and manages complex changes and manages resolution of complex problems and outages.
• Asia IT spending control and management
• Asia project portfolio and delivery management with HQ
• Be part of country leadership team and drive country level collaboration
• Support GIS employees at location​

Qualifications:

• Over 15 years of experience in IT management, with a focus on IT service desk, deskside services, video conferencing solutions, PC lifecycle management, mobile lifecycle management, and mobility carrier management.
• Proven experience in leading and developing high-performing IT teams.
• Strong strategic planning and project management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Experience with budget management and vendor management.
• Knowledge of relevant regulations and standards related to IT compliance and security.
• Both English and Korean language skills are required.

What you will gain:

• Semi industry and Applied Korea business is growing rapidly. There is a lot of new future opportunities to set up future trendy IT infrastructure and applications support for a growing business.
• The Country IT Head will work as Business Partner to stay close with business movement and understand business needs - a lot of opportunities to involve in business talk environment and provide consultancy solutions. A lot of opportunity to do solutions planning with country level authority.
• The Country Head also got the opportunity to work in a global environment, sharing BKMs with other Asia countries.
• Applied GIS organization has well-established reputations and relationship with business stakeholders. This is a great opportunity to work with great and talented people and organization.

Master's Degree

10 - 15 Years

Full time

Assignee / Regular