Capital One Risk Manager 

United States, Virginia, Richmond 

689983971

West Creek 8 (12080), United States of America, Richmond, Virginia Risk Manager

Responsibilities :

• strategic visionfor the Event team, which includes, Events, Issues, scoping Anomalies, Issues and the tie into Complaints

• Manage andimprove the processesunder your team, including improvements that span across other Event teams

• Create and delivermonthly / weekly metricsto show health of your processes and be able to tell the story of what is most important in your team

• Assist Sr Manager withtransformational insights into the datafrom the Event team

• Providedirect People Managementto a portion of the Event Management team

• Provide leadership forRisk Event and Issue Management executionthrough established processes to mitigate risk to company and ensure optimal customer outcomes

• Partner effectivelywith Legal, Compliance and other teams to understand exposure from breakdowns and control inefficiencies to provide guidance to the business

• Influencethe streamlining of interactions with the business operations and accountable executives to provide progress updates, timely escalation of obstacles, and process improvement opportunities

• Coordinate, influence and negotiate priorities with teams to ensure event goals/timelines are met;escalate when appropriate

• Research and problem solveas needed to support the business

• Develop adeep understandingof corporate risk management standards and utilize all Risk Management tools, playbooks and systems

• Train and developothers as necessary

• Leverage datafrom Risk Events and Issues to derive insights that will influence risk mitigation

To be great at these things, a great candidate will have / be:

• Experience in Risk Event and Issue Management, you seriously understand the ends and outs of this space

• An experienced, supportive people leader:You’ll need to bring your heart and strategic vision to build on the inspiring, inclusive, engaged culture that helps elevate this team

• Inspire others, through your amazing interpersonal skills, including oral and written communication

• You workbetter as a team, listening to others opinions and collaboration is your strong suite

• Build strong relationshipsand interacting with key stakeholders at all levels across the company to manage, inform, and influence outcomes

• Ability to use yourjudgment and critical thinkingskills to help the entire event team shine

• React quickly, track multiple different events, across the team, while still maintain a focus on what’s important and when to escalate

• Innovates frequently,offers ideas regularly,likes to brainstorm and solve puzzles

• Acts with the highest levels of integrity in all circumstances and brings commitment tobeing well-managedin all dimensions of work

• Demonstrates excellenttime management, bringing the ability to quickly put structure in place to manage work in a dynamic, complex environment

Basic Qualifications:

• High school diploma, GED, or equivalent certification

• At least 5 years of experience in Risk Management

• At least 2 years of experience in Project Management or Process Management

• At least 2 years of experience in People Leadership

Preferred Qualifications:

• At least 7 years of experience in Risk Management

• At least 5 years of experience in Project Management

• At least 5 years of experience in People Leadership

• At least 5 years of experience in Process Management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.