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Capital One Risk Manager 
United States, Virginia, Richmond 
689983971

31.08.2024
West Creek 8 (12080), United States of America, Richmond, Virginia Risk Manager

Responsibilities :

  • strategic visionfor the Event team, which includes, Events, Issues, scoping Anomalies, Issues and the tie into Complaints

  • Manage andimprove the processesunder your team, including improvements that span across other Event teams

  • Create and delivermonthly / weekly metricsto show health of your processes and be able to tell the story of what is most important in your team

  • Assist Sr Manager withtransformational insights into the datafrom the Event team

  • Providedirect People Managementto a portion of the Event Management team

  • Provide leadership forRisk Event and Issue Management executionthrough established processes to mitigate risk to company and ensure optimal customer outcomes

  • Partner effectivelywith Legal, Compliance and other teams to understand exposure from breakdowns and control inefficiencies to provide guidance to the business

  • Influencethe streamlining of interactions with the business operations and accountable executives to provide progress updates, timely escalation of obstacles, and process improvement opportunities

  • Coordinate, influence and negotiate priorities with teams to ensure event goals/timelines are met;escalate when appropriate

  • Research and problem solveas needed to support the business

  • Develop adeep understandingof corporate risk management standards and utilize all Risk Management tools, playbooks and systems

  • Train and developothers as necessary

  • Leverage datafrom Risk Events and Issues to derive insights that will influence risk mitigation

To be great at these things, a great candidate will have / be:

  • Experience in Risk Event and Issue Management, you seriously understand the ends and outs of this space

  • An experienced, supportive people leader:You’ll need to bring your heart and strategic vision to build on the inspiring, inclusive, engaged culture that helps elevate this team

  • Inspire others, through your amazing interpersonal skills, including oral and written communication

  • You workbetter as a team, listening to others opinions and collaboration is your strong suite

  • Build strong relationshipsand interacting with key stakeholders at all levels across the company to manage, inform, and influence outcomes

  • Ability to use yourjudgment and critical thinkingskills to help the entire event team shine

  • React quickly, track multiple different events, across the team, while still maintain a focus on what’s important and when to escalate

  • Innovates frequently,offers ideas regularly,likes to brainstorm and solve puzzles

  • Acts with the highest levels of integrity in all circumstances and brings commitment tobeing well-managedin all dimensions of work

  • Demonstrates excellenttime management, bringing the ability to quickly put structure in place to manage work in a dynamic, complex environment


Basic Qualifications:

  • High school diploma, GED, or equivalent certification

  • At least 5 years of experience in Risk Management

  • At least 2 years of experience in Project Management or Process Management

  • At least 2 years of experience in People Leadership

Preferred Qualifications:

  • At least 7 years of experience in Risk Management

  • At least 5 years of experience in Project Management

  • At least 5 years of experience in People Leadership

  • At least 5 years of experience in Process Management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.