Nokia Customer Solutions Architect IP/MPLS 

United States 

685160479

As part of our team, you will:

• Need to be able to work independently, and as a team member, and be responsible for acting as the technical lead when dealing with customers and partners.
• Interact with other members of NFS (sales/post-sales etc.), and Nokia business and product groups.
• Act as a Subject Matter Expert (SME) in IP/MPLS, be able to engage customers, present viable technical solutions, and articulate their value to our customers.
• Contribute to the creation of customer network evolution plans, and actively position our technology strategy, solutions, and products to address customer needs.
• Address complex technical risks (e.g. product roadmap availability) with mitigation plans and solutions which generate solid business impact.
• Work with customers on Proof of Concepts (PoCs), trials, demos etc. and provide first-level support in event of configuration questions.
• Travel: This position will require travel, both domestic and international, 40% of the time.

You have:

• Bachelor’s degree in Electrical Engineering, Information Systems, Computer Science, or related field or equivalent experience.
• At least 10 years’ experience in an IP/MPLS focused customer facing system/sales engineer (or consulting systems engineer, technical marketing engineer etc.) role in telecom industry, government, or equivalent military experience.
• Detailed understanding of IP/MPLS technology and network implementation
• Hands-on knowledge of Nokia IP routing portfolio i.e. ability to configure/troubleshoot the equipment.
• Excellent written and verbal communication skills with the ability to write technical papers and present to large groups in a formal setting.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short-term disability, and long-term disability
• Life insurance, and AD&D – Company paid 2x base pay
• Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
• Paid time off for holidays and Vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program