PayPal Senior Payment Performance Consultant 

France, Auvergne-Rhône-Alpes 

684131056

Your day-to-day:

• Act as a thought leader and trusted advisor to PayPal's top enterprise merchants by illustrating deep expertise in the many factors affecting conversion rates, auth rates, fraud/risk, and cost-of-payments

• Utilize data-driven insights and research to diagnose, advise on, and resolve top merchant performance concerns across the entire suite of PayPal enterprise products

• Drive adoption and retention of PayPal's products and services through data-driven storytelling, ROI analysis, and modelling

• Frequently pull together and manage partners, both internal and external to drive client outcomes. This includes but is not limited to: Product, Engineering, Marketing, Sales, Issuing Banks, and Networks

• Drive customer-backed decisions by acting as the top of the funnel to our product and engineering organizations to relay merchant feedback and influence prioritization

• Illustrate a deep understanding of the payments ecosystem and the e-commerce landscape. Stay up-to-date on the latest payment trends, including regulatory changes (e.g., PSD3) and network mandates and their impact on our customers' business models

• Generate, leverage and scale insights from engagements to empower the broader PayPal organization, proactively source new business opportunities, and maintain PayPal's position as a thought leader

What do you need to bring:

• World-class strategic and analytical thinking with an excellent ability to put complex ideas into clear frameworks

• Strong track record in developing strategic insights and driving outcomes from quantitative and qualitative data

• Superior communication (verbal, prose, PowerPoint) skills; concise, clear and convincing with external client experience

• Extremely fluent in SQL and data visualization tools (e.g., Tableau, Python) with sharp analytical skills-ability to dig into large data sets to distil actionable insights

• Familiarity with developer toolkits and integration components such as SDKs, APIs, etc.

• Appetite to learn and comfortable with uncertainty

• At least 5 years of experience in the payments industry, ideally in checkout, issuing, or card processing; Strong familiarity with the European markets' payment needs, including authentication, PSD3, 3DS / SCA, etc.

• Strong collaborator, with experience working across teams to drive results. Experience working with product and engineering is a plus

• Bring a constant sense of optimism and curiosity.

• Bachelors Degree required, MBA or quantitative degree preferred, but not mandatory