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• Responsible for achievement of services sales targets as described in the Annual Operating Plan.
• Provide direction and supervision to the teams who work with NetApp customers, and the assigned Account/Sales Teams.
• Responsible for achieving locally (Geo) assigned P/L objectives and targets which typically include, but not be limited to services bookings and services revenue
• gross and contribution margin $/% targets.
• Diligent management of services sales pipeline.
• Drive the closure of all commit deals.
• Deliver accurate weekly services bookings/P&L forecast and has budgetary responsibilities.
• Ensure timely and successful delivery of all service engagements.
• Be responsible for the execution of the staffing strategy of your team/region.
• Minimum 3 years of experience in managing first/second line services team.
• Strong experience with managing P&Ls, budgeting and planning required.
• Extensive breadth and depth of knowledge gained through exposure to complex business situations.
• Experience with managing P&Ls is required
• Participate in quarterly business reviews (QBR) when applicable
• BTech in Computer Science or any related field with a minimum of 8+ years demonstrated customer and account management experience is required.
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