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EY Senior Associate-Resourcing Analyst 
India, Kerala, Kochi 
683239963

Today

Senior Associate - EM Retain Administration


As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes, and protocols



Ticket management & QA, including:

  • Handle and resolve tickets, efficiently through expert utilization of RM Hub SharePoint.
  • Conduct Quality Assurance reviews for team members to minimize understanding gaps.
  • Support team members in meeting SLAs, contributing to reduced errors and improved Turnaround Time.
  • Oversee first level escalation management for the aligned team and incorporate best practices as part of continuous learning and application.
  • Data Management and Reporting, including:
  • Monitor and ensure thorough data cleansing process.
  • Uphold adherence to report timelines.
  • Ensure the timely completion of all assigned activities by the team members.
  • Collaboration and Support, including:
  • Collaborate effectively with the Technology Enablement & analytics team (TE&A) by providing support for any new additional tasks.
  • Maintain open communication channels to facilitate seamless collaboration with stakeholders.
  • Support in team development, oversee team workload, and ensure well-being.

Supervising Associate

  • Coaching and developing/Indirect line management
  • Associate RMT member on understanding of RM hub SharePoint ticket, reporting context and provision of insightful information

Skills

  • Minimum of 3 years of experience in Retain and reporting.
  • Proficiency in Retain, MS Excel, MS Office and basic knowledge of Power BI.
  • Programming Skill - Python
  • Experience with Retain reporting.
  • Strong communication and stakeholder management skills.
  • Excellent teaming and interpersonal skills.
  • Positive attitude and ability to excel under tight timelines.


What we look for

  • new things in this fast-moving environment
  • An opportunity to be part of a market-leading, multi-disciplinary team in the onlyintegrated global assurance business worldwide.
  • Opportunity to work with EY GDS Assurance practices globally with leading businesses


  • Continuous learnin g: You’ll develop the mindset and skills to navigate whatever comesnext.
  • Success as defined by you : We’ll provide the tools and flexibility, so you can make a
    meaningful impact, your way.
  • Transformative leadership : We’ll give you the insights, coaching and confidence to be the
    leader the world needs.
  • Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use
    your voice to help others find theirs.



EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.