Microsoft Senior Customer Experience Program Manager 

Taiwan, Taoyuan City 

682959646

the power of large language models,Graph, and the web to drive unparalleled creativity and transform productivity in the enterprise.

to help providesolutions that align thisnew technology– a

help build and lead our strategyproduct adoption, partnering with cross-functional members of the organizationcommunicate product features and enhancements, and morein a critical cross-functional role, where you will partner withproduct, engineering, design, research,and salesensuring our product strategy and roadmap

program management

Required Qualifications

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• Experience leading a team and partnering with sales organization on deal closure through dedicated product evangelism and demonstration.
• 2+ years of experience in engaging directly with customers, and translating insights gathered into product and technical roadmap recommendations, including prioritization.
• Experience working across organizations within the corporation to drive consensus and efficiencies to maximize impact at external facing events and product presentations.

Preferred Qualifications

• Master's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 1+ year(s) people management experience.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
Microsoft will accept applications for the role until April 8, 2025.

• You will advise your team on providing solutions that align with customer business goals while addressing any barriers that stand in the way.

• You will supervise your team as they evaluate how Microsoft products impact customer strategy and pursue opportunities to integrate products that align with that strategy.

• You will review and clarify training content to enable teams to expedite customer acceleration across multiple business areas.

• You will provide supervision as your team partners with Sales and Engineering teams to close deals. You will also help team determine if customers have met conditions for success.