This role requires experience with projects from scoping to delivery and a strong ability to understand and address technical questions related to migrations. Attention to detail is vital, as well as a deep understanding of and experience with developing common practices for migrating large or complex systems
As a Migration Practice Manager, Professional Services you will:
- Lead the effort to develop and implement migration methodologies and structure commercial proposals for large migration projects or opportunities.
- Set up strategies with the wider Professional Services leadership team and lead the execution of various internal and external projects to support Fortinet's business goals. For example: SASE vendor replacement programs.
- Be the authority for various topics around migrations. Provide technical escalation and act as a go-to point.
- Co-develop, negotiate and build a Statement of Work and associated project cost/budgetary elements.
- Lead a team of consultants in charge of project delivery.
- Serve as the primary local point of contact for managing a team of technical professional services consultants and leads.
- Provide guidance and recommendations to engineers or consultants in charge of the delivery.
- Contribute to reaching business goals, hiring, and developing career and development plans.
- Provide local direction and leadership to the team, promoting and enabling cross-functional work.
- Develop a clear understanding of customer engagement business objectives, scope, and technical requirements.
- Review project-related documents prepared by PS consultants for technical accuracy and quality assurance.
- Ensure procedures and processes are applied as per defined standards.
- Perform risk management to minimize project risks and exposure.
- Work closely with all customer-facing Fortinet functions, including sales, operations, order management, support, and engineering to coordinate activities
We Are Looking For:
- 8+ years of experience in network security consulting, support, or administration.
- 4 to 10 years of experience in a technical delivery role on medium and large projects, such as consultant, professional services implementation engineer, technical lead, etc.
- 3+ years of experience in providing migration services between different vendors or solutions.
- Proven experience in leading highly complex migration or transformation projects, such as data centre migration, firewall migration/refresh programs, and mass roll-out programs.
- Ability to bring projects to successful completion with political sensitivity.
- Proven ability to lead a team in a collaborative environment.
- Good business acumen.
- Ability to communicate difficult or sensitive information tactfully.
- Excellent presentation and problem-solving skills.
- Ability to foster cooperation and collaboration across diverse sources, including senior management, clients, and various departments.
- Ability to multitask between several projects and customer engagements.
- Positive customer success and service attitude with excellent soft skills.
- Strong commitment, self-driven, with good team leadership skills.