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Netflix Technical Support Engineer L5 - Data Platform Big / Analytics United States, California 679867701
23.06.2024
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Location
- Los Gatos, CA or US Remote only.
What you’ll need to be successful
- You are skilled in providing superior customer support across a complex organization, ideally as part of a central team
- You are passionate about customer experience, striving to be an excellent customer advocate
- You are highly adaptable and comfortable taking on diverse roles and responsibilities from end to end in an investigation
- You are a data-driven and evidence-based decision-maker
- You have excellent communication skills and a proven track record of meaningful enhancements toward comprehensive documentation
- You are proficient in at least one programming language, ideally Python and/or Java, enabling you to contribute to codebases across related domains
- Prior experience supporting platforms built using open-source technologies such as Apache Kafka, Spark, and Hadoop
- You have worked with big data warehouse storage systems (e.g. Iceberg or Hive)
- You have experience developing data and/or ETL pipelines using Apache Spark framework or technologies such as Flink and Kafka
- Ability to read and write SQL queries to pull required complex data to support any reported issues/product defects
- Experience with cloud infrastructure and/or container orchestration platforms is a plus
- You have the desire and aptitude to learn how the pieces of big data platform work together
- You thrive in fast-paced environments and seek to improve on operational efficiencies by leaning into automation and visualization tooling
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $150,000- $370,000.
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