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IBM Network Engineer 
India, Karnataka, Bengaluru 
679278838

24.06.2024

Your Role and Responsibilities
The Network Engineer role includes the following responsibilities:
  • Receive and manage escalations from other teams as well as various monitoring tools involving service-affecting issues
  • Troubleshoot, isolate and correct service-affecting issues on the network in areas including but not limited to routing protocols, routers, switches, firewall administration, MPLS, BGP, VPN, load balancing
  • Plan, schedule, and implement network maintenance activities which include software upgrades, hardware replacement and network infrastructure augments/changes
  • As needed, implement approved routing policy changes/corrections to mitigate points of traffic congestion on the network due to planned or unplanned incidents.
  • Work with network infrastructure/service providers to identify and correct causes of circuit disruption
  • Work with hardware vendors to determine causes of device failure/issues
  • Create network connectivity diagrams and other documentation of live network environments for internal and customer use.
  • Incident management during critical events that impact the network, including internal and external communications, team coordination of repair and then root cause analysis efforts
  • Performance analysis and optimization
  • Create diagrams and other documentation of network environments
  • Communicate effectively with internal and external audiences with varying levels of technical expertise
  • Maintains high quality customer service to internal and external groups when needed


Required Technical and Professional Expertise

  • Working knowledge of the following network protocols/technologies:
  • BGP, MPLS, OSPF and related protocols
  • Link aggregation protocols
  • Dark fiber / DWDM systems
  • Other skills:
  • High Availability Technologies: HSRP, VRRP, MLAG, VSS, VPC
  • Scripting Languages: Python, Perl, Bash, Expect/TCL
  • Operating Systems: Linux, BSD
  • Advanced Configuration of Arista, Juniper and Cisco devices
  • Strong troubleshooting experience


Preferred Technical and Professional Expertise

  • Demonstrated history of organization and time management skills
  • Demonstrated history of verbal and written communication skills
  • Ability to work remotely with little or no direct supervision
  • Exhibit a strong understanding of customer service
  • Must be self-motivated and disciplined
  • Ability to recognize and prioritize critical tasks independently
  • Vendor Certifications: JNCIE, JNCIP, CCNP, CCDP, CCIE
  • Vendor Hardware Platforms: Arista Switches, Cisco Nexus, Juniper MX
  • Bachelors in Science degree in a computer technology field or equivalent experience