IBM Network Engineer 

India, Karnataka, Bengaluru 

679278838

• Receive and manage escalations from other teams as well as various monitoring tools involving service-affecting issues
• Troubleshoot, isolate and correct service-affecting issues on the network in areas including but not limited to routing protocols, routers, switches, firewall administration, MPLS, BGP, VPN, load balancing
• Plan, schedule, and implement network maintenance activities which include software upgrades, hardware replacement and network infrastructure augments/changes
• As needed, implement approved routing policy changes/corrections to mitigate points of traffic congestion on the network due to planned or unplanned incidents.
• Work with network infrastructure/service providers to identify and correct causes of circuit disruption
• Work with hardware vendors to determine causes of device failure/issues
• Create network connectivity diagrams and other documentation of live network environments for internal and customer use.
• Incident management during critical events that impact the network, including internal and external communications, team coordination of repair and then root cause analysis efforts
• Performance analysis and optimization
• Create diagrams and other documentation of network environments
• Communicate effectively with internal and external audiences with varying levels of technical expertise
• Maintains high quality customer service to internal and external groups when needed

Required Technical and Professional Expertise

• Working knowledge of the following network protocols/technologies:
• BGP, MPLS, OSPF and related protocols
• Link aggregation protocols
• Dark fiber / DWDM systems
• Other skills:
• High Availability Technologies: HSRP, VRRP, MLAG, VSS, VPC
• Scripting Languages: Python, Perl, Bash, Expect/TCL
• Operating Systems: Linux, BSD
• Advanced Configuration of Arista, Juniper and Cisco devices
• Strong troubleshooting experience

Preferred Technical and Professional Expertise

• Demonstrated history of organization and time management skills
• Demonstrated history of verbal and written communication skills
• Ability to work remotely with little or no direct supervision
• Exhibit a strong understanding of customer service
• Must be self-motivated and disciplined
• Ability to recognize and prioritize critical tasks independently
• Vendor Certifications: JNCIE, JNCIP, CCNP, CCDP, CCIE
• Vendor Hardware Platforms: Arista Switches, Cisco Nexus, Juniper MX
• Bachelors in Science degree in a computer technology field or equivalent experience