Job Responsibilities:
- Directly support the Regional Security Manager (RSM) for a specific retail region and be prepared to temporarily support multiple regions in the event that support is needed
- Support the guard management program including but not limited to requesting coverage, processing invoices, tracking service issues, ensuring coverage data accuracy
- Participate in physical security project activities, meetings, and field surveys
- Handle safety and security issues stemming from incident reports
- Identify and communicate risks and issues to management
- Support the life cycle of security systems for existing properties and new-build construction
- Engage with the Chase branch staff on a regular basis including providing security awareness training
- Ensure security surveys are conducted in accordance with Retail Security standards and procedures
- Conduct branch walkthroughs for construction related projects such as new builds and refreshes
- Availability to respond after hours to certain critical incidents that require immediate triage – Must possess a cellular phone with the capability to support JPMC sponsored software
- Frequent travel within the region (required), and periodic travel across the division (if needed) to execute filed operations
Required qualifications, capabilities, and skills:
- 3+ years of experience in a security / project management focused role
- Bachelor’s degree preferred or equivalent years of specific experience
- Ability to work independently
- Ability to analyze and interpret data
- Strong critical thinking and problem-solving skills
- High degree of comfort in fast-paced dynamic / ambiguous environment
- Flexible and comfortable working with multiple competing timelines/tasks
- Ability to communicate succinctly both in writing and in speech
- Experience following business processes and procedures
- Proficiency with MS Office suite, especially Excel
Preferred qualifications, capabilities and skills
- Knowledge of physical security technology systems a plus
- Experience in information gathering, tracking, and consolidation
- Experience with contributing to the creation of reports, dashboards, and presentations
- Attention to detail and delivery oriented, able to effectively plan and track to prescribed timeline; excellent follow-through