* Create and implement strategic initiatives that align with Apple Retail priorities to deliver results through creating owners, maximising efficiencies, and improving processes. * Exceptional analytical, problem solving, and communication skills; able to effectively interact and influence all levels within the organisation. * Implements key strategies with a specific focus on driving product ownership and class leading customer experiences. * Initiate, drive, and deliver effective projects within a global cross-functional team. * Identify roadblocks and potential impacts before they emerge; calls out issues through the appropriate channels to gain resolution quickly. * Develop and maintain key partnership with senior field leadership including sharing key projects and initiatives by visiting Apple Retail Stores, hosting forums, conducting calls, and creating a feedback and communication channel.