Microsoft Critical Environment Operations Manager Busan 

Taiwan, Taoyuan City 

677102844

Required Qualifications:

• University Diploma or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
• 5+ years experience in leading a diverse, technical team.

While not required, we also look for the following
Preferred Qualifications:

• 6+ years enterprise-level experience managing large scale and complex projects/programs AND 10+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 6+ years experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $1M+.
• Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field.
• 5+ years experience leading diverse, technical workforce or managing global and virtual teams.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.
• Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services
• Experience working on large scale CE projects
• Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)
• Good written and verbal communication in both English and Korean

Responsibilities:

• Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
• Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
• Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
• Reduce high-impact and human-error Critical Environment (CE) incidents year over year
• Deliver on cost/energy efficiency initiatives
• Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
• Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners
• Work with regional and global peers to share and build best practices across the entire datacenter portfolio