Microsoft Critical Environment Operations Manager 

Malaysia, Selangor, Sepang 

7230087

Required Qualifications:

• Bachelor Degree or equivalent in Mechanical or Electrical Engineering and/or servicesor equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, semiconductor, pharmaceutical, hospital, or managing physical operations in an IT and/or critical environment infrastructure).

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following
:

• 5+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 5+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $500k+
• 5+ years experience in leading a diverse, technical team.
• Applicable certifications: Leadership Development Certifications, PMP, Electrical/Mechanical Profession
• Experience working on large scale CE projects, Operations and Maintenance, Retofit, Energy Management
• Experience in change management, budget planning, root cause analysis and incident management
• Be able to 24 x7 on call

Responsibilities:

• Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
• Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
• Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
• Reduce high-impact and human-error Critical Environment (CE) incidents year over year
• Deliver on cost/energy efficiency initiatives
• Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
• Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners
• Work with regional and global peers to share and build best practices across the entire datacenter portfolio
• Driving high performer team