Cisco Renewal Manager 

Denmark, Capital Region of Denmark, Copenhagen 

673766943

• Achieve sales objectives, including meeting quotas, efficiency requirements, and other key performance indicators as defined by sales management.
• Consult and sell specified renewal product/service options, including multi-year and coterminous service renewals, focusing on customer and partner sales.
• Support the pursuit and closure of annuity renewals by emphasizing the value of services and maintaining install base data.
• Increase penetration through cross/up-selling by understanding customer landscapes and recommending improved or complementary solutions.
• Collaborate cross-functionally to build credibility and provide a single customer-facing solution.
• Responsible for accurate forecasting and managing the deal lifecycle using tools such as Salesforce.com, Cisco Ready, Cisco Commerce Workspace, and CCW-R.
• Develop strong relationships with the CX Customer Success Adopt/Expand team and the CX Platform Connected Digital Interactions team.
• Interpret install base data to produce accurate renewal lists and drive sales motions.

You may sell both directly and through / with partners.

• Proactively engage with customers & partners on their renewal opportunities 120 days before the renewal date.
• Spends > 50% of the time in contact with customers & partners; mainly interacts with IT, LOB, and key decision-makers.
• Spends 25%~50% of your time building awareness to assess customer & partner landscapes / inventories in an effort to cross/up-sell.

• Sales/Renewal Sales or customer-facing experience in the Technology industry or equivalent industries.
• Understanding of client's economic environment (financial strategies and performance indicators).
• Experience in building effective account plans and presenting them to stakeholders.
• Strong analytical skills for data interpretation and summary production.
• Fluency in Danish and English

• Proficiency in Salesforce.com and database systems (Oracle Service Contracts/Discovery experience is a plus).
• Excellent written and oral communication skills, effective customer service skills, and presentation abilities.
• Highly developed negotiation, influencing, and decision-making skills.
• Positive demeanor, professional work ethic, and standards.