IBM Database Support Management Engineer - US shifts 

Bulgaria, Sofia 

670951627

• Work with other Database Engineering teams for knowledge transfer of new product/technologies.
• Act as a point-of-escalation within the Database Support Engineering team for technical issues during an assigned shift.
• Help provide solutions when working with customers to identify and remediate issues in the Database instances.
• Directly create documentation and provide oversight and peer review of change control documents written by other team members.
GCLD24
GCLD24
GCLD24

Required Technical and Professional Expertise
• 2 or more years of working closely with any of the following database technology- Cloudant, MongoDB, Postgres, MySQL, RabbitMQ, Redis, Elastic, IBM Cloudant, Db2 offerings.
• 2 or more years of experience working directly with customers.

Preferred Technical and Professional Expertise

• Experience with database design and management.
• Solid background in identifying and resolving database issues, organizing and prioritizing multiple tasks.
• Familiarity with creation of technical documentation for database support needs.