Microsoft Technology Specialists - Business Application 

Taiwan, Taoyuan City 

667558343

The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.

a highly skilledSpecialist with a focus on/Experience andto join our team. The ideal candidate will have a strong backgroundSales, Serviceand Marketing automationtechnologies paired withextensive experience in.

Technology Specialisthelp win dealby guidingto successfullyevaluate our CRM solutions. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.The rolemay need.

In this role you will be theTechnology Specialist (pre-salesyour assigned workload. In this role you will advance pipeline bythe Solution Specialist in qualifying the deal, developing the/Technical Decision Maker.are responsible fordesigning the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering towith emerging technologies andfor deal support.The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer’s solution design endorsement. Once the solution design is secured, you will support the Solution Specialist inwith licensing.

You will develop relationships with theour customers and position yourself as a trusted advisor in your domain. As a recognized product expert, youare responsible forsharing your technical, industry knowledge and best practices with your peers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/Minimum Qualifications:

• 6+ years of technical pre-sales or technical consulting experience

• Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience

• Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience

• OR equivalent experience.

Qualifications

• Exposure/willingness topick upskills inMicrosoft Business Applications’ Power Platform(Low-Code/No-Code)and Copilot Studio(Agentic AI platform) technologies.

• + years of technical pre-sales or technical consulting, or related experience OR equivalent experience.

• 4+ years' experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.

• 7+ years of related experience:

• pre-sales for business applications and/or SaaS-based company or similar technology.

• pre-salesof complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members.

• olutionspre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling,identifying,and expanding product opportunities.

• track recordof competitive displacement.

• Ability to drive and influence stakeholders across organizational boundaries through organizational, presentation, envisioning, writing, and verbal communication skills.

• track recordin prioritization and orchestration of resources for complex customer digital transformation engagements.

• Deep understanding of Business application solutions

• Commercial cloud offerings, ideally Microsoft’s cloud platform as well as competitive knowledge of other business applications and related ecosystems.

• facing business processes inprimarilyFinancial Servicesand other industries likeManufacturing, Automotive, Oil & Gas, Utilities, Retail & Consumer Goods, Healthcare, Public Sector and Media & Communicationsis a plus.

• Business value selling methodologies and practices that successfully convey the value and business outcomes

• leveragedto solve business problems.

• High levelof self-awareness,reflection,and empathy.

• Ability to skillfully communicate,demonstrate,and prove the value of Dynamics 365 Business Applications.

• demonstratedpassion for delivering customer value.

• Excel at coordinating team resources to build and deliver a compelling solution demonstration

• and externalteams.

• e.g.,CIO, CFO, CMO, VP of Sales,etc.
• Adept at challenging perspectives and differentiating from the competition by reframing value and exemplifying customer obsession.

• Advance qualified pipeline revenue bydemonstratingsolution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
• Engage withthe account teamto land solution envisioning sessions and business value assessments.
• Proactively deliver compelling customer centric solution demonstrationsbased on technical workloadexpertisewhile buildingBusiness Decision Maker/CxO/Technical Decision Makerconnections.
• Address solution architecture considerations and competitive objection handling.
• Assistin formalizing the customer proposal.
• Collaborate with Partners and Customer Success to align on agreed upon deployment plan andKey Performance Indicators.
• Leaddiscovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.

• Collaborate with the sales team to understand customer requirements and provide technicalexpertiseduring the presales process.

• expertise, and technical and industry knowledge to build credibility with customers.

• Leads and ensures technical wins forAI drivenDynamics 365Sales,Dynamics 365Service,Dynamics 365 Field Service,Dynamics 365 Customer Insightsand adjacent technologies by leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams, leveraging knowledge of processes, tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Searches for customer references to use in engagements.

• Leverages foundational knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites, Value Based Delivery [VBD], Customer Success Unit [CSU]) and proactively engages product teams (e.g., engineering) to remediate blockers by conveying impact.

• Stay updated with the latest trends and advancements inCustomer Relationship Management industryto provide innovative solutions to clients.

• Speak at public events, webinars, and conferences to share insights and promoteMicrosoft Business Applications’Dynamics 365 Sales, Dynamics 365 Service, Dynamics 365 Field ServiceandDynamics 365 Customer Insights solutions.

Leverage Partner Ecosystem

• facilitatingpartner resources and processes throughout the course of the project.

• Supports partner technicalcapacitybyidentifyingskill and resource gaps and providing feedback to internal teams (e.g., Global Partner Solutions).

Build Strategy

• Captures core competitive knowledge and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies for assigned customers.

• leveragingpartner, competitor, or open-source knowledge.

• Works with account and marketing teams to shape strategic win and customer success plans and tailor Microsoft messaging to audience using knowledge of customer feedback, specific Microsoft solutions, and their context in a competitive landscape. Where applicable, build consumption plans with Partner and Industry Solutions Delivery teams after customer sign-off.

Solution Design and Proof

• Create and deliver compelling presentations, demos, and proof-of-concepts toshowcasethe value of MicrosoftDynamics 365. Leverage partner/customer teams as needed to prove capabilities and integration into customer environment.

• Design, develop, anddemonstrateCRM Sales, Service and Marketing propositionsusingDynamics 365 Sales, Dynamics 365 Service, Dynamics 365 Field Service, Dynamics 365 CustomerInsightsand associatedCopilots(AI).

• Respond to Requests for Proposals (RFPs) by providing detailed technical information and solutions tailored to client needs.

• Provide technical support and troubleshooting forDynamics 365 Sales, Dynamics 365 Service, Dynamics 365 Field Service, Dynamics 365 Customer Insightsduring the presales phase.

• Conduct training sessions and workshops to educate clients and stakeholders ontheabove-mentioned technology areas as needed.

• Builds their own readiness plan and proactivelyidentifieslearning gaps. Grows domain knowledge and practicesexpertiseby communicating with customers, partners, and senior colleagues to expand knowledge of architecture.

• Demonstrates new and updated products to increase internal virtual teams' understanding of solutions and new opportunities.

• Monitors and responds to internal tech community posts, attends community calls, sessions, hackathons, etc., and acts as a mentor for their technology area.

• Embody ourand