Perform general administration within the HR Services team for all defined processes, tools and programs and processes on a European and partially on a European and global level.
Be a contact person for the HR community and relevant stakeholders regarding the respective HR Services issues.
Maintain system wide through SAP.
Handle standard inquiries & support through ticket service or via phone (if required)
Timely execute assigned tasks and issues according to defined processes, timetables, and service levels in compliance with tariff and works agreements.
Support and administer the digitalization within HR Services
Administrating procurement, invoicing and financial processes and reporting incl. recharging if required.
Support in the preparation of data and system audits and execute accordingly.
Provide consistent information to employees on HR Services topics according to the process and knowledge data base.
Contribute to continuous improvement of HR Services procedures, processes and systems and respective documentation.
Ensure correct execution of laws and regulations with regards to specific employee master data and organizational data according to defined procedures
Suggest modification of systems and processes to ensure correct execution of laws and compliance to company policies.
Providing input for creation of user manuals and process mappings
Providing input for communication of standards, procedures and processes to employees, internal customers, and Works Council.
Participate regularly in workshops and meetings held by subject matter experts within HR Services.
Key Relationships:
HR Services teams
HR Experts
HR Partners
Employees
External authorities, consultants, and suppliers
Works council
Knowledge, Skills and Abilities:
Good level of affinity to and experience with Business computing solutions.
Very good analytical skills and detail-oriented work style.
Team player mentality.
Strong customer focus and service minded.
International mind-set; first experience as part of a geographically & culturally diverse team.
Ability to work under pressure as well as prioritize and completes tasks in order of importance.
Good understanding of legal and tariff regulations.
Requisite Education and Experience / Minimum Qualifications:
University degree or Commercial education.
1+ years relevant working experience in a multi-national environment, preferably within HR.
Very good command of English and German.
Experience with Business computing solutions and with SAP HR.
Good knowledge of MS-Office applications.
Fully qualified/trained in job, deep knowledge in HR Shared Service set-up.