JPMorgan Risk Management - Fraud Business Analyst / 

United States, Texas, Plano 

655789946

Within theData Strategy and Central Services Area Product

As a
Fraud Risk Business Analystyou'll shape the technology solutions that drive our strategic fraud risk initiatives. Working at the intersection of business and technology you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities, transform that knowledge into high quality technical requirements, and coordinate with technical delivery teams to ensure solutions meet all requirements while providing exceptional business and customer experience.

In addition to working with the development teams to create new solutions, you'll help optimize existing technology and identify new capabilities. While your role requires both business and technical skills including expertise in everything from data management to functional design, it also hinges on teamwork and leadership. You will offer clear guidance and feedback to your colleagues, product teams, and technology resources to ensure highest quality deliverables, processes, and experiences while promoting the values, culture, and brand of JPMorgan Chase.

Job Responsibilities:

• Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and drive customer focused solutions across the organization, serving as a subject matter expert to major business processes and supporting applications/capabilities
• Manage the interdependencies between product releases and other product delivery teams and activities required for end to end delivery
• Design solutions and improve existing software systems and applications to meet business requirements, working with stakeholders and technology partners
• Conduct and lead technical and functional JAD sessions, driving the team during solution design and defining web services API contracts. build requirement artifacts, data flow diagrams, user stories, use cases, mapping documents, and defining test scenarios.
• Elicit accurate functional and technical requirements and user stories with supporting acceptance criteria.

Required qualifications, capabilities, and skills:

• Bachelor’s degree in engineering, computer science, technology, or related field
• 5+ years of experience in financial / banking services
• Demonstrated ability to interpret and share concepts clearly & unambiguously. Being able to discuss topics with across varied audiences of business & technical resources. Comfortable creating and presenting recommendations to leadership.
• Innate listening skills with ability to interview stakeholders, quickly understand new concepts and ask appropriate probing questions to build full picture
• Self-starter & able to manage projects from ideation through completion with strong problem-solving skills and ability to deliver actionable insights
• Ability to handle multiple projects while managing conflicting deadlines and handling ambiguity. Regularly assessing your own performance and adapting your work to achieve better results.
• Experience with service-oriented design and technology (Rest APIs, micro services, Kafka, webservices, MQ messaging)
• Sound knowledge and proficiency with project tracking and process documentation tools like Confluence, JIRA, and Visio

Preferred qualifications, capabilities, and skills:

• Advanced degree is a plus
• experience with fraud risk and digital payments-products is a plus