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Uber Product Operations Manager Membership 
United States, West Virginia 
646297376

30.07.2024

About the Role

As a Product Operations Manager on the Membership team, you will be responsible for developing the go-to-market strategy for new product features, leading market testing and aligning XFN across teams globally.

What the Candidate Will Do:

  • Project manage and lead launches for products globally
  • Design and implementation of best tools, processes, and operating models for membership product launches
  • Develop a solid inbound strategy for bugs, features, and partnerships
  • Advise product teams on the impact, feasibility, and prioritization of features
  • Surface and advocate for critical insights from the business to advise product roadmap and strategy
  • Define the operating structure and processes
  • Lead a community of strategic leaders, globally, to encourage a significant impact on the business
  • Maintain regular communications with key team members across the org
  • Ensure functional partners are aligned on key objectives for the program/product
  • Advise product teams on the global feasibility of products throughout the product lifecycle
  • Develop an end-to-end product rollout plan, and project-manage implementation
  • Collaborate with key team members (product managers, engineering, design, legal, tax, support, etc) to prepare products for launch
  • Track core business metrics related to the product
  • Create playbooks, trainings, and supporting documentation for product features
  • Work with engineering teams to define test cases, lead bug bashes and enable smooth launches

Basic Qualifications:

  • Minimum 4 years of experience in operations, business consulting, finance or a similar analytical role
  • Deep analytical experience, SQL Proficiency
  • Strong communication skills, ability to lead meetings daily
  • Large-scale, global project/ program management experience
  • Ability to work with XFN and global stakeholders
  • Ability to use data to inform and support critical decisions
  • A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
  • Ability to foster collaboration and facilitate teamwork
  • Effective prioritization and documentation
  • Strategic alignment, able to bring key partners across functions together
  • JIRA Proficiency

Preferred Qualifications:

  • Prior experience working on global projects, or in an international setting
  • User or market research experience
  • Economics or quantitative experience
  • Technical experience
  • Data Analytics experience
  • MBA, Masters

For New York, NY-based roles: The base salary range for this role is USD$133,000 per year - USD$148,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$133,000 per year - USD$148,000 per year.