Uber Product Operations Manager Membership 

United States, West Virginia 

646297376

About the Role

As a Product Operations Manager on the Membership team, you will be responsible for developing the go-to-market strategy for new product features, leading market testing and aligning XFN across teams globally.

What the Candidate Will Do:

• Project manage and lead launches for products globally
• Design and implementation of best tools, processes, and operating models for membership product launches
• Develop a solid inbound strategy for bugs, features, and partnerships
• Advise product teams on the impact, feasibility, and prioritization of features
• Surface and advocate for critical insights from the business to advise product roadmap and strategy
• Define the operating structure and processes
• Lead a community of strategic leaders, globally, to encourage a significant impact on the business
• Maintain regular communications with key team members across the org
• Ensure functional partners are aligned on key objectives for the program/product
• Advise product teams on the global feasibility of products throughout the product lifecycle
• Develop an end-to-end product rollout plan, and project-manage implementation
• Collaborate with key team members (product managers, engineering, design, legal, tax, support, etc) to prepare products for launch
• Track core business metrics related to the product
• Create playbooks, trainings, and supporting documentation for product features
• Work with engineering teams to define test cases, lead bug bashes and enable smooth launches

Basic Qualifications:

• Minimum 4 years of experience in operations, business consulting, finance or a similar analytical role
• Deep analytical experience, SQL Proficiency
• Strong communication skills, ability to lead meetings daily
• Large-scale, global project/ program management experience
• Ability to work with XFN and global stakeholders
• Ability to use data to inform and support critical decisions
• A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
• Ability to foster collaboration and facilitate teamwork
• Effective prioritization and documentation
• Strategic alignment, able to bring key partners across functions together
• JIRA Proficiency

Preferred Qualifications:

• Prior experience working on global projects, or in an international setting
• User or market research experience
• Economics or quantitative experience
• Technical experience
• Data Analytics experience
• MBA, Masters

For New York, NY-based roles: The base salary range for this role is USD$133,000 per year - USD$148,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$133,000 per year - USD$148,000 per year.