Wells Fargo Lead Operational Risk Officer - Branch Banking Oversight 

United States, North Carolina, Charlotte 

644915453

In this role, you will:

• Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events

• Maintain a balance between risk mitigation and operational efficiency

• Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls

• Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings

• Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines

• Design and develop the most complex testing strategies, methodologies and analyses

• Consult with the business to develop corrective action plans and effectively manage change

• Identify training opportunities

• Design and coordinate the development of training materials and coordinate or deliver training

• Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk

• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

• Lead project or virtual teams and mentor less experienced staff

Required Qualifications:

• 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience with branch banking and/or retail banking.

• Experience overseeing front line execution of Risk Programs such as: Risk and ControlSelf-Assessment (RCSA),Issue Management, Change and transformation management, Operational Risk Events.

• Demonstrated ability to challenge status-quo and provide thoughtful solutions or alternativesto challenges.

• Experience designing, deploying and/or maturing risk-based, data-driven, and action-orientedmonitoring activities.

• Experience in reviewing, challenging, and escalating large-scale change initiatives through creating of independent risk point of views in collaboration with other IRM partners

• Strong relationship management skills with the demonstrated ability to influence, partner, and negotiate with multiple stakeholders, across layers of a hierarchical organization, to gain commitment and accomplish goals in a fast-paced environment

• Excellent verbal, written, and interpersonal communication skills, including the ability toarticulate complexconcepts in a clear manner across all levels of the organization

• Strong analytical skills with high attention to detail and accuracy, and demonstrated outcomes ofcritical thinking

• Experience partnering with a vast and diverse portfolio of business activities and colleagues.

• Experience in improving, simplifying, and automating processes, risks, and control with a focus on high inherent risk areas

• Experience in reducing issues, resolving issues on time, performing root cause analysis, andescalating earlyany off-track items

• Experience in achieving and sustaining an “Effective” rated risk and control environment

Job Expectations:

• This position offers a hybrid work schedule.

Locations:

• 401 S Tryon St – Charlotte, NC

• 600 S 4th St – Minneapolis, MN

• 250 E John Carpenter Frwy – Irving, TX

• 1150 W Washington St – Tempe, AZ

Pay Range

$111,100.00 - $197,500.00

2 Jun 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.