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Wells Fargo Lead Operational Risk Officer - Branch Banking Oversight 
United States, North Carolina, Charlotte 
644915453

29.05.2025


In this role, you will:

  • Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events

  • Maintain a balance between risk mitigation and operational efficiency

  • Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls

  • Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings

  • Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines

  • Design and develop the most complex testing strategies, methodologies and analyses

  • Consult with the business to develop corrective action plans and effectively manage change

  • Identify training opportunities

  • Design and coordinate the development of training materials and coordinate or deliver training

  • Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk

  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

  • Lead project or virtual teams and mentor less experienced staff


Required Qualifications:

  • 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Experience with branch banking and/or retail banking.

  • Experience overseeing front line execution of Risk Programs such as: Risk and ControlSelf-Assessment (RCSA),Issue Management, Change and transformation management, Operational Risk Events.

  • Demonstrated ability to challenge status-quo and provide thoughtful solutions or alternativesto challenges.

  • Experience designing, deploying and/or maturing risk-based, data-driven, and action-orientedmonitoring activities.

  • Experience in reviewing, challenging, and escalating large-scale change initiatives through creating of independent risk point of views in collaboration with other IRM partners

  • Strong relationship management skills with the demonstrated ability to influence, partner, and negotiate with multiple stakeholders, across layers of a hierarchical organization, to gain commitment and accomplish goals in a fast-paced environment

  • Excellent verbal, written, and interpersonal communication skills, including the ability toarticulate complexconcepts in a clear manner across all levels of the organization

  • Strong analytical skills with high attention to detail and accuracy, and demonstrated outcomes ofcritical thinking

  • Experience partnering with a vast and diverse portfolio of business activities and colleagues.

  • Experience in improving, simplifying, and automating processes, risks, and control with a focus on high inherent risk areas

  • Experience in reducing issues, resolving issues on time, performing root cause analysis, andescalating earlyany off-track items

  • Experience in achieving and sustaining an “Effective” rated risk and control environment


Job Expectations:

  • This position offers a hybrid work schedule.

Locations:

  • 401 S Tryon St – Charlotte, NC

  • 600 S 4th St – Minneapolis, MN

  • 250 E John Carpenter Frwy – Irving, TX

  • 1150 W Washington St – Tempe, AZ

Pay Range

$111,100.00 - $197,500.00

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

2 Jun 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.