Wells Fargo Lead Operational Risk Officer 

India, Telangana, Hyderabad 

179391092

In this role, you will:

• Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
• Maintain a balance between risk mitigation and operational efficiency
• Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
• Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
• Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
• Design and develop the most complex testing strategies, methodologies and analyses
• Consult with the business to develop corrective action plans and effectively manage change
• Identify training opportunities
• Design and coordinate the development of training materials and coordinate or deliver training
• Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Lead project or virtual teams and mentor less experienced staff

Required Qualifications:

• 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Good experience in operational risk, compliance, business process management, or financial services, of which at least 4-5 years must include direct experience in operational risk
• Strong hold on Operational Risk within Financial services Industry
• Working knowledge in Issue Root Cause Analysis, Corrective Action Development, Risk Acceptance, and other Issue Management Activities.
• Advanced Microsoft Office skills (i.e., Excel and PowerPoint)
• Excellent verbal, written and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Demonstrated issue management experience
• Ability to leverage multiple data sets for creation of consistent and comprehensive reporting
• Highly proactive, able to work both independently and within a collaborative team-oriented environment using sound judgment in decision-making.

Job Expectations:

Responsibilities of the Lead Operational Risk Officer include, but are not limited to:

• Provide oversight of the first line of defense issue management program and fulfill IRM responsibilities outlined in the Issue Management Policy including:
  • Evaluating appropriateness of risk type exposure, risk level and cross line of business impact defined by the front line and challenging as needed
  • Execute Issue submission and closure tollgates and challenge the frontline teams as needed.
  • Executing and supporting IRM review and challenge for issue submission and/or closure tollgate to validate Root Cause Analysis, Corrective Action, and other key issue details
  • Contributing to IRM challenges related to oversight of frontline issue management activities
  • Evaluate cross line of business impact and work with ORBOs partners to validate the results and communicate with issue owners for necessary changes
  • Actively participating in and driving the oversight of front line and IRM plans adhering to the Issue Management Policy
• Generate reports to provide comprehensive, timely and accurate issue management reporting to key stakeholders including senior management and/or risk partners:
  • Support creation and publication of dashboards for issue management oversight reporting and execution
  • Support development and ongoing refinement of reporting including metrics / KPIs / KRIs
  • Support identification of issue management themes and trending analysis
  • Engage with IMO and other risk partners for issue management reporting
• Collaborating with other Independent Risk Management functions within and outside of Operational Risk Management
• Engaging with other key partners (e.g., Legal, Compliance, Technology, etc.) as needed
• Work against the timelines to collaborate with Risk Type teams & ORBOs for effective completion of submission & closure tollgates
• Prepare and publish internal monthly business review reports to capture the details on monthly deliverables accomplished
• Developing and maintaining IRM process and procedure documentation

10 Apr 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.