Citi Group Operational Risk Officer 

Poland, Masovian Voivodeship, Warsaw 

366991252

is a strategic professional who stays abreast of developments within a defined area and contributes to standards around which others will operate. Requires basic commercial awareness. Developed communication and diplomacy skills with high level of energy and enthusiasm are required in order to guide, influence and convince others, in particular colleagues in other areas. Significant impact on the area through complex deliverables. Has responsibility for volume, quality, timeliness and delivery of end results as well as design, planning and policy formulation within area of expertise.

Responsibilities:

• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

• Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

• Serves as a subject matter expert for Issues Management (e.g. Corrective Action Plans).

• Recommends control enhancements as needed.

• Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment.

• Identifies best practices to be shared with global Citi businesses.

• Develops and maintains tracking metrics for management reporting and escalation.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Bachelor’s/University degree, Master’s degree preferred.

• Min 4 years of experience in Operational Risk. Other risk and control disciplines would be a plus – credit, and market.

• Experience in ICT Risk Area/ Markets would be desirable.

• Excellent interpersonal and communication skills – verbal & written.

• A team-player with positive/can-do approach.

• High level of energy, enthusiasm and motivation.

• Fluent Polish and English.

Citi Handlowy offers:

• Job contract and social benefits (private medical care, fitness card, life insurance, pension programme, co-financing of cultural and entertainment events and more. Full list can be found here: under

  Benefits for you
  and
  Benefits for your loved ones
  sections).

• Access to e-learning platform (Degreed) as well as English learning platform.

• Possibility to gain globally appreciated work experience.

• Friendly and supportive culture and team.

• Flexible and partly-remote working conditions.

Your personal data will be administered by Bank Handlowy w Warszawie S.A. with its registered office in Warsaw, ul. Senatorska 16. The Bank carries out the processing of your personal data first of all to conduct the recruitment process in which you participate, i.e. in the scope specified in Article 22(1) of the Labour Code (Article 6(1)(c) of the GDPR). You are entitled to: access your personal data, rectify them, erase them, restrict their processing, transfer your data and object to their processing. More detailed information is available at the website:

Please read the information about internal reports procedure – Whistleblowers Protection Act:

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