JPMorgan Lead Solutions Analyst - Business Process Modeler 

United States, New Jersey, Jersey City 

64302919

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Corporate Technology, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities

• Acquire knowledge and develop expertise of Operational Resiliency business domains, business processes, data, and applications.
• Coordinate with User Experience (UX) teams, define personas, perform As-Is business process mapping, identify pain points, and define Target State business processes and associated system features to achieve business objectives.
• Facilitate business process mapping and requirements sessions with stakeholders (including senior management stakeholders)
• Learn and apply Domain Driven Design (DDD) Strategic and Tactical modeling concepts to overall solution design.
• Acquire knowledge of the application eco-system across numerous applications / processes and learn the capabilities of the target state technology stack – align target state business processes and system features to the target state architecture
• Contribute to developing and documenting program and capability roadmaps
• Support one or more programs, assist with planning, facilitate effort estimation inputs, monitor program progress, and proactively identify dependencies and potential risks/issues along with suggested mitigation plans. Also, complete status reports and facilitate status and stakeholder checkpoint meetings.
• Participate in Agile / Scrum ceremonies and capture / track work using Jira
• Contribute to system testing and validation of implemented solutions. Ensure that delivered solutions meet the specified requirements and are of high quality.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Proven experience as a Business Analyst / Business Process Analyst / Consultant or in a related role.
• Strong analytical, problem-solving, and critical-thinking skills.
• Proficiency in process modeling, requirement gathering techniques, and documentation.
• Excellent communication (verbal and written) and interpersonal abilities.
• Ability to develop high quality documents and presentations for multiple audiences
• Ability to work collaboratively across global teams and develop meaningful relationships to achieve common goals.
• Self-motivated team player. Must possess the ability to research and resolve issues independently while working across teams to acquire needed information
• Ability to organize/manage multiple priorities and projects coupled with the flexibility to adapt to changes
• Experience working in an Agile environment

Preferred qualifications, capabilities, and skills

• Writing Epics and User Stories in an Agile environment
• Domain-Driven Design (DDD) experience is a plus
• Business Process Management Notation (BPMN) experience is a plus
• BPM tool experience (e.g.,Camunda, Signavio) is a plus
• Compliance, Operational Risk, or Controls Management experience within a Financial Institution is a plus