Taboola Knowledge Training Expert 

Israel, Tel Aviv District, Tel Aviv-Yafo 

63649400

:

• Design and create tailored training processes and curriculum for different positions and expertise within the content moderation team, from onboarding stage to advanced training.
• Analyze and evaluate the effectiveness of the knowledge management processes by creating a routine analytical observation of the usage as well as evaluate its impact in terms of the department benefits and KPIs.
• Introduce new innovative knowledge transfer mechanisms focused on reviewers’ increased engagement and agency
• Identify knowledge gaps and gather information from relevant stakeholders to create appropriate and accurate policy content
• Work closely with the policy setting team to obtain an in-depth understanding of the policy and the internal and external documentation required, as well as flagging unclear policies to be rewritten in order for them to be enforceable.

Write easy-to-understand (internal and external) users guides, content for short instructional videos, and recommend other innovative approaches to documentation

• Take ownership of the existing informations centers (Brain and Help Center) – building, creating and improving procedures and policy related content
• Communicate policy updates to internal and external focal points in accordance with strategic content moderation frameworks and partners.
• Direct responsibility for improving and maintaining the content moderation’s consistency KPIs

What are the skills a good Training and knowledge specialist needs to have?

• Experienced with designing, developing, and implementing effective training programs and materials.
• Proficiency with content management systems (CMS) and learning management systems (LMS).
• Ability to analyze data in order to create tailored training to address knowledge gaps, as well as to measure training effectiveness using metrics and data analysis tools.
• Excellent verbal and written communication skills to convey information clearly and effectively. Strong training abilities to guide and inspire teams.
• Experienced in managing projects ensuring timely delivery and quality.
• Ability to build relationships, collaborate and work well in a team-oriented environment.
• High level of accuracy and attention to detail in planning, developing, and reviewing training materials.
• Able to learn and understand the ad tech industry and its Policies to develop proficiency in Taboola Policies.
• Proficiency with digital tools and technologies used in training and knowledge management.