SAP Senior DevOps Engineer 

Bulgaria, Burgas 

634916555

THE ROLE:

We are looking for an experienced Cloud Ops/Dev Ops Engineer responsible for securing, monitoring the cloud products/infrastructure. Role would include:

• Troubleshooting and incident analysis.
• Proactive system monitoring and end to end service operations.
• Lead initiatives to automate repetitive tasks, deployments, monitoring, and other operational processes.
• Identify opportunities for cost optimization and performance improvement in cloud environments.
• Develop and enforce strategies to minimize downtime, ensuring high availability and resilience of cloud services.
• Manage incidents, ensuring rapid resolution and minimal impact on business operations.
• Conduct root cause analysis (RCA) for critical incidents and implement preventive measures.
• Manage and mentor a team of cloud engineers and operations staff, providing guidance and support.
• Monitor and analyze performance metrics, KPIs, and SLAs (service level availability) to identify areas for improvement.
• Implement feedback loops to incorporate lessons learned from incidents and operational activities.
• Stay abreast of the latest cloud technologies, trends, and best practices.
• Consistently drive root cause analysis & identify areas of improvement.
• Actively participate in continuous optimization of already existing procedures and processes.
• Drive for automation and standardization.
• Ensure smooth operations and maximize uptime.
• Collaborate with engineering and product management as well as other service groups.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

• Bachelor's degree, preferably in Computer Science or Engineering.
• Experience and knowledge in Cloud technologies and Cloud Services (Amazon Web Services, Google Cloud Platform, Microsoft Azure).
• Expertise in analyzing and troubleshooting large-scale distributed systems, databases.
• Knowledge of container solutions such as Kubernetes & Docker.
• Basic understanding with monitoring solutions, such as Grafana, Kibana, Dynatrace.
• Familiar with ITIL concept of Incident Management, Change Management, and Root Cause Analysis.
• Ability to troubleshoot complex problems throughout the whole technology stack.
• Knowledge in Converged Infrastructure or SAP Converged Cloud Infrastructure.
• Datacenter/System migration experience, knowledge of HANA DB, ERP an asset.
• Basic knowledge on CI/CD tools (especially container-oriented environments).
• Proven experience on Kubernetes, Datacenter setup, configuration, and migration.

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