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SAP Senior DevOps Engineer 
Bulgaria, Burgas 
634916555

09.09.2024


THE ROLE:


We are looking for an experienced Cloud Ops/Dev Ops Engineer responsible for securing, monitoring the cloud products/infrastructure. Role would include:

  • Troubleshooting and incident analysis.
  • Proactive system monitoring and end to end service operations.
  • Lead initiatives to automate repetitive tasks, deployments, monitoring, and other operational processes.
  • Identify opportunities for cost optimization and performance improvement in cloud environments.
  • Develop and enforce strategies to minimize downtime, ensuring high availability and resilience of cloud services.
  • Manage incidents, ensuring rapid resolution and minimal impact on business operations.
  • Conduct root cause analysis (RCA) for critical incidents and implement preventive measures.
  • Manage and mentor a team of cloud engineers and operations staff, providing guidance and support.
  • Monitor and analyze performance metrics, KPIs, and SLAs (service level availability) to identify areas for improvement.
  • Implement feedback loops to incorporate lessons learned from incidents and operational activities.
  • Stay abreast of the latest cloud technologies, trends, and best practices.
  • Consistently drive root cause analysis & identify areas of improvement.
  • Actively participate in continuous optimization of already existing procedures and processes.
  • Drive for automation and standardization.
  • Ensure smooth operations and maximize uptime.
  • Collaborate with engineering and product management as well as other service groups.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

  • Bachelor's degree, preferably in Computer Science or Engineering.
  • Experience and knowledge in Cloud technologies and Cloud Services (Amazon Web Services, Google Cloud Platform, Microsoft Azure).
  • Expertise in analyzing and troubleshooting large-scale distributed systems, databases.
  • Knowledge of container solutions such as Kubernetes & Docker.
  • Basic understanding with monitoring solutions, such as Grafana, Kibana, Dynatrace.
  • Familiar with ITIL concept of Incident Management, Change Management, and Root Cause Analysis.
  • Ability to troubleshoot complex problems throughout the whole technology stack.
  • Knowledge in Converged Infrastructure or SAP Converged Cloud Infrastructure.
  • Datacenter/System migration experience, knowledge of HANA DB, ERP an asset.
  • Basic knowledge on CI/CD tools (especially container-oriented environments).
  • Proven experience on Kubernetes, Datacenter setup, configuration, and migration.