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BMC Desktop Systems Admin India, Maharashtra 634823626
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Primary Roles and Responsibilities:
As a Jr Desktop Systems Admin, you will be responsible -
Raise order for IT equipment and maintain records of IT assets
Optimize IT asset management policies and procedures
Evaluate, implement, and maintain IT assets management systems
Familiar with leasing process – Advantage
Responsible for receiving on-site and remote equipment, inspections, and record into online system
Good knowledge on asset onboarding, asset refresh and disposal process
Manage End to End IT Asset inventory
Working on tickets and meeting defined SLA
Proactively identify and replace EOL assets.
Active participation on ongoing IT projects and meet deadlines by completing tasks on time
Effective documentation of process, policies and keep them up to date
Should Demonstrate initiatives to automate repetitive day to-day tasks.
REQUIRED SKILLS:
Experience in Windows 10 and MacOS
High proficiency in Microsoft Excel (Pivot tables, VLOOKUP and advanced formulas) – Must
Experience is basic PL/SQL, MS Access will be an added advantage
Familiarity with asset management systems and PC asset lifecycle processes – Advantage.
ITSM familiarity – Advantage
ITIL Foundation Certification
Conceptional knowledge of Information Technology
Excellent written and verbal communication skills
Proven researching ability
Ticketing systems (*Remedy, JIRA etc)
Min salary
Mid point salary
Max salary
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