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• Monitor and maintain automated processes, troubleshoot failures, and coordinate with the product, teams to ensure fixes, releases, and enhancements are delivered. • Perform problem analysis and work with IBM to resolve problems on all supported subsystems and developing documentation and provides knowledge transfer to peers. • Implement new hardware and software technologies as required • As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. |
To ensure you’re set up for success, you will bring the following skillset & experience:• You can embrace, live and breathe our BMC values every day! • You have 7+ years of experience on IBM zSeries (mainframe) System Programming expertise • You have experience in diagnosing and troubleshooting mainframe issues. • You have familiarity with IBM system utilities and JCL • You have familiarity with SMP/E, TCP/IP, CICS, DB2, MQ, IMS as well as TSO, CLIST, REXX, and ISPF, JES2/JES3, USS • You have diagnostic and problem-solving skills, a demonstrated ability to work issues to resolution • You have the ability to resolve issues and be familiar with systems software not limited to, but including z/OS, CICS, IMS, MQ, DB2, and storage management practices. • You have proficiency with software installation, configuration, and maintenance processes and knowledge with IBM products and utilities • You have the ability to remain calm, cordial, and effective during the resolution of the time-critical system interruptions/difficulties/failures and work in customer-support/customer service situations • You have the ability to meet set deadlines for daily/weekly/monthly PTF management processes• File transfer products experience • SMP/E knowledge |
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