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BMC Desktop Systems Admin 
India, Maharashtra 
634823626

30.08.2024
Description and Requirements

CareerArc Code

Primary Roles and Responsibilities:

As a Jr Desktop Systems Admin, you will be responsible -

Raise order for IT equipment and maintain records of IT assets

Optimize IT asset management policies and procedures

Evaluate, implement, and maintain IT assets management systems

Familiar with leasing process – Advantage

Responsible for receiving on-site and remote equipment, inspections, and record into online system

Good knowledge on asset onboarding, asset refresh and disposal process

Manage End to End IT Asset inventory

Working on tickets and meeting defined SLA

Proactively identify and replace EOL assets.

Active participation on ongoing IT projects and meet deadlines by completing tasks on time

Effective documentation of process, policies and keep them up to date

Should Demonstrate initiatives to automate repetitive day to-day tasks.

REQUIRED SKILLS:

Experience in Windows 10 and MacOS

High proficiency in Microsoft Excel (Pivot tables, VLOOKUP and advanced formulas) – Must

Experience is basic PL/SQL, MS Access will be an added advantage

Familiarity with asset management systems and PC asset lifecycle processes – Advantage.

ITSM familiarity – Advantage

ITIL Foundation Certification

Conceptional knowledge of Information Technology

Excellent written and verbal communication skills

Proven researching ability

Ticketing systems (*Remedy, JIRA etc)

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