Bank Of America Digital Manager 

United States, North Carolina, Charlotte 

628035958

Job description details and responsibilities:

Bank of America's Digital Payments' team is seeking a Digital Manager to manage metrics, controls, and audit issues, for Digital Payments Product(s).

• Manage Controls and Metrics for Digital Payments Product(s), including monthly SPI metric tracking and reporting, implementing control improvements, and developing and maintaining detailed metric / control procedures

• Manage audit issue(s) for digital payments product(s), including partnering with partners to document action plans, developing reporting / control / technology solutions, and mitigating risk

• Proactively assess processes and suggest improvements to mitigate risk

• Partner closely with Product Partners, Legal, Risk, and Business Controls Partners to proactively mitigate risk

• Support any risk / audit requests for processes

Required Qualifications:

• Minimum 2 years of experience working in payments, business controls, or related business

• Coordinating, communicating, and managing across multiple lines of businesses experience

• Proactive Problem Solver

• Collaborative team-player

• Quantitative Analysis Capability

• Attention to detail

Desired Qualifications:

• Ability to lead with influence

• Technology and production incidents experience

BA degree or equivalent work experience

Skills:

• Collaboration

• Decision Making

• Problem Solving

• Production Support

• Project Management

• Business Operations Management

• Policies, Procedures, and Guidelines Management

• Product Design and Development

• Product Management

• Stakeholder Management

• Agile Practices

• Oral Communications

• Presentation Skills

• Process Management

• Written Communications

• Organizational Skills

1st shift (United States of America)