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Bank Of America Digital Manager 
United States, North Carolina, Charlotte 
628035958

06.09.2024

Job description details and responsibilities:

Bank of America's Digital Payments' team is seeking a Digital Manager to manage metrics, controls, and audit issues, for Digital Payments Product(s).

  • Manage Controls and Metrics for Digital Payments Product(s), including monthly SPI metric tracking and reporting, implementing control improvements, and developing and maintaining detailed metric / control procedures

  • Manage audit issue(s) for digital payments product(s), including partnering with partners to document action plans, developing reporting / control / technology solutions, and mitigating risk

  • Proactively assess processes and suggest improvements to mitigate risk

  • Partner closely with Product Partners, Legal, Risk, and Business Controls Partners to proactively mitigate risk

  • Support any risk / audit requests for processes

Required Qualifications:

  • Minimum 2 years of experience working in payments, business controls, or related business

  • Coordinating, communicating, and managing across multiple lines of businesses experience

  • Proactive Problem Solver

  • Collaborative team-player

  • Quantitative Analysis Capability

  • Attention to detail

Desired Qualifications:

  • Ability to lead with influence

  • Technology and production incidents experience

BA degree or equivalent work experience

Skills:

  • Collaboration

  • Decision Making

  • Problem Solving

  • Production Support

  • Project Management

  • Business Operations Management

  • Policies, Procedures, and Guidelines Management

  • Product Design and Development

  • Product Management

  • Stakeholder Management

  • Agile Practices

  • Oral Communications

  • Presentation Skills

  • Process Management

  • Written Communications

  • Organizational Skills

1st shift (United States of America)