Bank Of America Digital Director 

United States, North Carolina, Charlotte 

662575813

Responsibilities:

• Lead Audit Issues for Digital Payments Product(s), including creation of action plans, collaborating with product partners to deliver technology solutions, identifying and implementing new control reporting, and partnering closely with risk and audit partners to deliver issues with quality and on time.

• Manage Controls and Metrics for Digital Payments Product(s), including monthly metric tracking and reporting, proactively assessing risk in the processes and implementing control improvements, and developing and maintaining detailed metric / control procedures

• Ensure SPI processes owned by digital payments team(s) are effectively managed and monitored

• Partner closely with Product Partners, Legal, Risk, and Business Controls Partners to proactively mitigate risk

• Assess new and existing processes and ensure appropriate controls are in place to mitigate risk

Required Qualifications:

• Minimum 3 years of experience working in payments or related business

• Issues management and business controls experience and skills, including the ability to identify trends, mitigate risk, prioritize issues, and escalate across lines of business.

• Proven ability to communicate complex topics to stakeholders at all levels, including senior executives.

• Lead with influence: Ability to influence and partner with technical and non-technical business teams to drive desired results.

• Collaborative team-player with high emotional intelligence.

• Self-motivation, self-direction, and the ability to manage priorities without sacrificing quality or timelines

Desired Qualifications:

• Executive Presence

Skills:

• Communication Skills

• Analytical Skills

• Business Acumen

• Decision Making

• Product Design and Development

• Product Management

• Program Management

• Executive Presence

• Presentation Skills

• Prioritization

• Business Case Review

• Hiring and Onboarding

• Negotiation

• Strategic Thinking

• Talent Development

• Organizational Skills

1st shift (United States of America)