JPMorgan Payment Lifecycle Analyst 

United Kingdom, England 

627879934

As a Payment Lifecycle Analyst within the Payment Operations team, you will take charge of migrating to a new global payments system. You will spearhead the industry in managing Intraday Liquidity and enhance global monitoring solutions across the globe. Being a part of the Global Command Centre, you will play a pivotal role in the Control Room, meeting challenges and contributing to the evolution of Business Activity Monitoring.

Job responsibilities

• Provides monitoring and maintenance of various application infrastructures
• Acts as a single point of contact for the Line of Business and external service providers for all applications and connectivity related issues
• Coordinates and works with other Control Room operations sites to ensure business goals and objectives are met
• Oversees monitoring of all critical Payment Systems, Links and Transmissions and monitors alerts in Business Alert Management (BAM) or other monitoring tools
• Identifies and reports business/client/technology impacting incidents which warrant escalation to the Incident Manager and engages with LOB Management, Production Support and other technical support groups to resolve and remediate alerts and incidents
• Notifies upstream and downstream impacted operation managers of business impact
• Advances the automation of Command Center functions and identifies opportunities for strategic improvement or mitigation of business interruption and other risks

Required qualifications, capabilities, and skills

• Writes excellently and communicates well
• Communicates internally & externally at all levels
• Solves problems, presents the ownership of issues and has the determination to follow through, as well as escalates issues as appropriate
• Is able to use creative problem-solving techniques to solve business issues
• Experiences working as part of a Global team
• Demonstrates accountability and concern for quality of work and good attention to details
• Is flexible to occasionally cover some day shifts and weekends

Preferred qualifications, capabilities, and skills

• Knowledge of banking functions, specifically, in one or more of the following areas: Payments, Liquidity, Sanctions, Cash Account Management, Fraud, Risk and Controls
• Create executive presentations (both individual slides and structured presentations)