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JPMorgan Payment Lifecycle Analyst 
United Kingdom, England 
627879934

Today

As a Payment Lifecycle Analyst within the Payment Operations team, you will take charge of migrating to a new global payments system. You will spearhead the industry in managing Intraday Liquidity and enhance global monitoring solutions across the globe. Being a part of the Global Command Centre, you will play a pivotal role in the Control Room, meeting challenges and contributing to the evolution of Business Activity Monitoring.

Job responsibilities

  • Provides monitoring and maintenance of various application infrastructures
  • Acts as a single point of contact for the Line of Business and external service providers for all applications and connectivity related issues
  • Coordinates and works with other Control Room operations sites to ensure business goals and objectives are met
  • Oversees monitoring of all critical Payment Systems, Links and Transmissions and monitors alerts in Business Alert Management (BAM) or other monitoring tools
  • Identifies and reports business/client/technology impacting incidents which warrant escalation to the Incident Manager and engages with LOB Management, Production Support and other technical support groups to resolve and remediate alerts and incidents
  • Notifies upstream and downstream impacted operation managers of business impact
  • Advances the automation of Command Center functions and identifies opportunities for strategic improvement or mitigation of business interruption and other risks

Required qualifications, capabilities, and skills

  • Writes excellently and communicates well
  • Communicates internally & externally at all levels
  • Solves problems, presents the ownership of issues and has the determination to follow through, as well as escalates issues as appropriate
  • Is able to use creative problem-solving techniques to solve business issues
  • Experiences working as part of a Global team
  • Demonstrates accountability and concern for quality of work and good attention to details
  • Is flexible to occasionally cover some day shifts and weekends

Preferred qualifications, capabilities, and skills

  • Knowledge of banking functions, specifically, in one or more of the following areas: Payments, Liquidity, Sanctions, Cash Account Management, Fraud, Risk and Controls
  • Create executive presentations (both individual slides and structured presentations)