Expoint - all jobs in one place

Finding the best job has never been easier

Limitless High-tech career opportunities - Expoint

JPMorgan Payment Lifecycle Analyst 
United Kingdom, England 
183564389

31.08.2024

Job responsibilities

  • Coordinates and monitors workflow of unit including gathering statistics for performance indicators; daily and monthly volumes
  • Provides training and all necessary training tools to team
  • Provides help in completing daily work due to absences and scheduling conflicts with team members to ensure no losses are taken
  • Maintains accounts under clearing standards, monitors accounts daily for “aging” items making sure items are cleared timely and properly
  • Is the first line of escalation for problems, responsible for identifying system issues that impact customers and suggesting solutions
  • Assists Supervisor in tracking daily activity of team members, attendance, vacation and other appointments and complete team member quality assessments on time, providing timely feedback
  • Provides assistance to Supervisor to keep updated procedures on file for all team functions

Required qualifications, capabilities, and skills

  • Previous Recon experience
  • Strong written and verbal communication and problem solving skills
  • Leadership skills and the ability to interact with others
  • Good understanding of accounting/reconciliation concepts, RCP policies, and account transaction workflow
  • Strong research and problem-solving skills
  • Knowledge of PC and Microsoft suite of applications

Preferred qualifications, capabilities, and skills

  • Previous management experience
  • Relevant experience in bank operations and account experience