Nokia Sales Operations Manager 

Colombia 

627428886

• Independently manages the operation of the sales process to ensure professional and effective support to a market unit and CBT/CTs.
• Sales process adherence and related needed support to teams, as well as sales tools support and access.
• Acts as a senior subject matter expert with Nokia sales and financial tools.
• Provide Sales Operations support to the Market Unit Leaders for processes and tools, by owning, documenting, and communicating orders and sales processes.
• Collaborate with other sales operations team members to identify and implement best practices.
• Leads a functional team to ensure high quality, accurate and consistent funnel, and pipeline management.
• Proactively identify bottlenecks in the sales process, find ways to reduce them, and work with cross-functional stakeholders to execute change.
• Provide management with clear insights into business drivers, financial performance, risk, and upsides.
• Supports orders and sales forecasting and regular reporting processes. Ensure accuracy and predictability of results.
• Analyze operating results throughout the year and compare them to prior forecast and yearly plans, interpret data, and provide analysis.
• Analyze & model business scenarios to solve problems and improve executive decision-making.
• Support the annual planning process.
• Ensure alignment of forecast with the company reporting tools.
• Has in-depth organizational and relevant market knowledge and uses understanding on how relevant areas can be integrated to achieve objectives.
• Solves complex problems based on sophisticated analytical thought and complex judgment.
• Contributes to development of concepts to determine professional direction of own organizational unit.

Individual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.Carries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.Communicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors.Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.
Others

• Strong business & financial understanding and knowledge of Nokia's sales process.
• Ability to work with cross-functional teams.
• Excellent communication, interpersonal, leadership & facilitation skills.
• Experience working with CRM and Nokia Financial tools (LEP, Redbox).
• Experience in forecasting order and sales.
• Advance knowledge in MS Excel and Power BI.
• Ability to identify all aspects of a problem, understand why a problem exists, and find viable solutions.
• Strong analytical skills.
• Be flexible and welcoming towards change.
• English level required: Fluent/Proficient.
• Previous collaboration with CBT AMX and/or CT North is desirable.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark