HP Pre-Sales Technical Consultant - Indigo & PageWide 

Spain, Catalonia 

625751816

Pre-Sales Technical Consultant - Indigo & PageWide

Description -

Your understanding of the printing market will help to develop new applications and drive the transformation from conventional to digitalprinting.

If you’re passionate in the print market, you will play an essential role in the success of our business by developing strategies for optimal results.

Roles and Responsibilities

• Thorough understanding of printing principles, theories and concepts
• Perform face-to-face and/or virtual product presentations to customers
• Total customer experience deployment: ensure that all customers have a pleasant experience visiting and working with the Experience Center employees.
• Take end-to-end ownership of Sample Request (preparation, printing, finishing, shipping, reporting)
• Operate printing equipment.
• Finish jobs with the adequate finishing equipment.
• Report each activity related to customers
• Be a digital print reference and show finishing and media expertise.
• Work under own initiative and take ownership of issues, ensuring best in class support to partners and customers.
• Contribute to process improvement and deploy new set processes for performance improvements.
• Apply developed subject matter knowledge to solve complex business issues and recommend appropriate alternative solutions.
• Adhere to 5S standards for machine and workplace maintenance
• Adhere to the Company’s Quality and Business Processes.
• Case study and sample catalogue knowledge.
• Contribute to EMEA sales objectives by constant improvement of customer experience in order to ensure business growth.

Qualifications

• University degree or professional studies in Graphics.
• At least 5 years’ experience in the Printing industry
• Customer focused
• Very high communication and presentation skills are a must
• High ability to learn with a problem-solving attitude
• Quality driven and self-motivated
• Proven hands-on experience in digital and/or traditional printing (Offset, Flexo, Gravure, ABG Digicon Series 3)
• Strong knowledge of finishing solutions and media.
• Experience with priming and varnishing processes and equipment
• Knowledge of Digital Embellishment
• Sound knowledge of digital and traditional graphic industry.
• Color management skills is a plus.
• Basic knowledge in DTP (Adobe CC).
• Team player and stress resistant.
• Fluency in English and another main European language is mandatory - any other languages will be considered a plus.
• Willing to travel for EMEA Trade shows and customer visits.

Experience our benefits:

Health & Life insurance.

Lunch at reduced prices at our canteen/ ticket restaurant vouchers.

Flex optimization program: Kindergarten tickets, public transportation tickets.

Sales & Services entity (ES11)

Full time

No shift premium (Spain)

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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.