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Apple People Operations - Global Specialist United States, Texas, Austin 614801157
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Responsibilities may include:Consult on right to work/work authorization processes, leading optimization and harmonization across the globeConduct audits, generate comprehensive reports, and implement quality control measures to ensure compliance with right-to-work and work authorization regulationsLeaning in to systems and tools testing, and business requirements, using this knowledge to drive a streamlined, automated approach to People Operations execution of workFocus on knowledgeable management systems, providing support to optimize and/ harmonize global processesComplete audits and quality check on work authorization cases and work authorization data in HRISParticipating as a tester, gathering system and business requirements, and educating the People Operations Team on new ways of workingReview web based content for accuracy with responsibility for submitting updates and influencing improvements.Embracing a variety of internal and external software applications with the ability to learn new tools quickly.Aligning business needs and regulatory requirements to manage employee data and documents.
- 5+ years proven experience in Human Resources working across multiple services such as Policies, Recruiting, Compensation, Immigration etc.
- Ability to work independently, complete multiple tasks simultaneously, and cut through ambiguity
- Unrivaled attention to detail and consistent delivery of the highest quality of work
- Strong interpersonal skills
- Skilled at effectively managing and prioritizing escalations/ business critical situations to efficiently troubleshoot and recommend proper resolution
- Ability to maintain the highest regulatory and compliance standards in handling employee records
- Exceptional problem solving, time management, priority setting, and organizational skills
- Ability to approach problems flexibly and provide recommended solutions
- Demonstrable track record of driving process improvements and an insatiable desire to provide outstanding customer service
- Excellent written and verbal communication skills, ability to exercise tact and discretion
- Expertise in U.S. work authorizations (Form I-9) and preferred knowledge of Americas (US, Canada, Mexico, Colombia, Brazil) immigration policies
- Experience with global immigration requirements and right to work policies in EMEA/APAC countries
- Experience with SilkRoad, Workday, ServiceNow or other similar technology
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