Microsoft Security Technical Specialist 

Italy, Lombardy, Milan 

612235629

Key Responsibilities

• Scale Customer Engagements: Remediates blockers; leads and ensures technical wins for Microsoft Security and adjacent technologies. Engages with and reaches out to customers proactively and independently; builds credibility with customers as a trusted advisor for Microsoft Security; and searches for and uses Microsoft Security customer references.
• Scale Through Partners: Engages in partner sell-with scenarios and supports partner technical capacity.
• Build Strategy: Contributes to Microsoft Security strategy development, shapes strategic win plan and tailors Microsoft messaging to audience for security opportunities. Enhances team capabilities for extended detection and response (XDR), zero trust and cloud security and develops compete strategies for Microsoft Security for assigned customers.
• Solution Design & Proof: Demonstrates and oversees demonstrations, presents and applies architecture patterns, proves capabilities and integration into customer environment, and drives cross-workload support for Microsoft solutions for security. Coaches team in addressing customer digital transformation and leveraging insights to align new or changing technology to customer security needs.

• You proactively engage with customers, using your expertise to build credibility. You lead technical wins for core and adjacent technologies, engaging product teams to address blockers. You support partner sell-with scenarios and deliver competitive knowledge back to product teams.

• You provide strategic input at the account level, shaping win plans and tailoring Microsoft messaging. You demonstrate products and services, apply architecture patterns, and coach the team in customer digital transformation.

• You drive technical wins for security opportunities, promoting the value of threat protection, Sentinel, and cloud security. You’re a technical expert for Microsoft 365 Defender, Advanced Identity (ENTRA ID), Sentinel, and Cloud Native Application Protection technologies.

• You drive proofs of concept, defining success criteria and leveraging partners, CXE & FastTrack teams. You facilitate discussions on architecture and remediate blockers. You leverage programs like POCaaS and partners to increase deal velocity and customer acceptance of MS security solutions.

• After deal closure, you support handoff to FastTrack, Customer Success, or Partners to expedite deployment and adoption. You provide training and guidance on technical topics, best practices, and industry standards. You advocate for customers by providing feedback on product/GTM gaps.