JPMorgan Product Manager - Payments Technology Vice President 

United Kingdom, England, London 

610699303

Job responsibilities:

• Be the voice of customers in your product and API designs, and play an active role in designing a product development process that engages customer feedback and insights frequently
• Own key customer experiences, with deep understanding of their jobs-to-done and pain points from sales engagements, all the way to business-as-usual post-launch operations
• Help shape product vision, alongside execution goals (via OKRs) to ensure the team stays inspired while delivering iteratively
• Gather and write product requirements through collaborative stakeholder partnerships
• Work closely with engineering organisation to ensure quality software deliveries, aligning with product visions and customer needs
• Establish requirement gathering and record keeping methodology to roll-out required charging mechanisms
• Define operating model, procedures and R&Rs for management of the connected payment schemes and other technology partnerships
• Work with payment clearing schemes and networks on areas requiring certification, such as evidencing operational processes and implementing security standards
• Assist with Product Management functions such as new business approvals process, product reviews, policy and compliance checks for both product and complementary operational processes, market research, and go-to-market activities
• Lead and run Agile ceremonies such as sprint planning and stand-ups

Required qualifications, capabilities and skills:

• Experience and/or VP level in a product management role building Payments SaaS platforms in B2B businesses
• Experience with platform/ API products and related system design concepts in order to help translate the needs and requirements of the customers into well-designed services
• Exposure to one or more domestic (e.g. SEPA, FPS, Bacs, etc) and / or cross-border payment schemes
• Familiar with additional rigour around regulatory and audit requirements (e.g. financial crime monitoring) that banks are subjected to
• Self-starter, keen to take independent ownership and responsibility in their role

Preferred qualifications, capabilities and skills

• Knowledge of financial messaging e.g. SWIFT MTxxx, ISO20022
• Experience working with directly with clearing and settlement mechanisms (CSMs)
• Transaction banking industry qualifications e.g. ACT / ICM, SWIFT etc
• Project Management / Delivery qualifications e.g. Prince2, Agile
• Knowledge of the external transaction banking landscape, key players (inc. banks, PSPs, fintech, vendors), legislative environment (Open Banking, PSD2/3 etc)