JPMorgan Vice President – ETF Operations 

United States, Massachusetts, Boston 

610556797

Job Summary

As a Vice President in ETF Operations, you will have the opportunity to lead and manage a team dedicated to ETF servicing. Your role will involve supporting the daily activity for all ETF Servicing, which are traded by institutional clients, asset managers, and authorized participants. You will also be responsible for ETF Order Taking, Order fulfillment, Basket Cutting, and Basket Valuations, and managing relationships with Authorized Participants. This role provides a great opportunity to use your functional skills to support internal groups within the broader division with respect to ETF Primary Market Activity.

Job Responsibilities

• Manage all client and broker queries related to daily ETF order activity
• Participate in industry working groups and initiatives
• Stay updated on developments in the broader ETF ecosystem
• Reconcile accurately and efficiently against all core controls and procedures for all relevant ETF and TA deliveries
• Participate in discussions with Fund Sponsors looking to launch new ETF products
• Provide front to back oversight of post trade monitoring and resolution
• Work directly with Authorized Participants for trade settlement discrepancies
• Manage collateral and oversight of daily reporting to Authorized Participants and clients
• Develop new ways to enhance our operating model and work directly with tech teams to implement risk reducing processes

Required qualifications, capabilities, and skills

• 7plus years of ETF industry experience
• Strong managerial skills
• Strong analytical, prioritization, organizational, and time management skills
• Ability to be effective in a global operating environment and a matrix management organization
• Ability to build and maintain effective working relationships with clients and counterparties
• Excellent customer service skills with attention to detail
• Results orientated; ability to create and sustain a target guided environment

Preferred qualifications, capabilities, and skills

• Advanced Excel skills, VBA, etc
• Strong knowledge of complex corporate actions and dividend income
• ETF cash component expertise