Uber Community Support Specialist - French Rider Team 

United States, West Virginia 

610455351

At the French Rider LOB, you'll be helping Riders to improve their experience through messaging.

• Handle messaging with Uber's Riders
• Connect what users are asking for with answers to their true issues
• Troubleshoot problems and find speedy resolutions.
• Cross-supporting other teams

• Proficiency in French is required!
• High proficiency using computers (typing, quickly navigating between various tools)
• Soft-skills to handle interactions with our Riders
• Outstanding reading comprehension and writing skills. Able to connect what users are asking for with answers to their true issues
• Experience in a high-volume environment, including service industries, retail, hospitality, or other support environments preferred but not mandatory;
• Bachelor's degree or college experience is helpful!

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .