Uber Community Support Specialist - French Rider Team 

United States, West Virginia 

129629897

About the Role

In the French Rider Line of Business, you will assist Riders in enhancing their experience via messaging.

What You Will Do

• Handle messaging with our Riders
• Connect what users are asking for with answers to their true issues
• Troubleshoot problems and find speedy resolutions.
• Cross-supporting other teams

What You Will Need

• Proficiency in French and English is required!
• High proficiency in using computers (typing, quickly navigating between various tools)
• Soft skills to handle interactions with our Riders
• Exceptional reading comprehension and writing skills. Able to connect what users are asking for with answers to their true issues
• Experience in a high-volume environment, including service industries, retail, hospitality, or other support environments preferred but not mandatory;
• Bachelor's degree or college experience is preferred but not mandatory

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .